Welcome to ALDI CR-Support Asia Ltd.

Why should I submit a report?

We expect our employees and business partners to act responsibly and reliably. Legal provisions, binding regulations, guidelines and contracts must be complied with. For example, if you learn of corrupt behaviour, violations of social standards, unethical conduct, anticompetitive agreements or other infractions, make use of the opportunity to submit a report via this whistleblowing system and share your information with us.

What kinds of report are useful to ALDI CRS?

In order to investigate allegations, we require specific information concerning concrete circumstances. This must be verifiable in the investigation of the report and well-founded and should not represent general accusations.

Which companies of the ALDI CRS participate in the whistleblowing system?

This whistleblowing system is only for ALDI CR-Support Asia Ltd. in Hong Kong and the Liaison Office in Bangladesh. For any other information related to the ALDI Nord or ALDI SÜD please check their websites.

What is the process for submitting a report? How do I set up a postbox?

To submit a report, start by clicking the ”Submit Report“ button located on the top left side of our introduction page.

There are 4 steps to the report process:

1. First, you will be asked to read some information on the protection of your anonymity and to respond to a security query.
2. On the following page, you will be asked about the category of your report.
3. On the report page, you can elaborate on your report in your own words and answer questions about the incident by simply selecting responses. You can type up to 5,000 characters into the free text field, which corresponds to a full A4 page. You may also submit a file of up to 5MB to support your report. Please do bear in mind that documents can contain information about the author. Following the sending of your report, you will receive a reference number as confirmation that you have forwarded this report.
4. Please subsequently set up your own secured postbox. You will receive feedback from us via this postbox, including answers to questions and information about the progress of your report.

If you already have a secured postbox, you can access it directly via the “Login” button. First, you will have to answer a security query.

The technology behind the BKMS^® System will maintain your anonymity as long as you do not submit any information that contains your personal identity.

How do I receive feedback and remain anonymous at the same time?

The overriding principle of the BKMS^® procedure in use is the protection of the whistleblower. If you prefer not to state your name, you will be protected by the BKMS^® technology. The system’s anonymity protection function is certified by an independent body.

When setting up your secured postbox, please select your own pseudonym/ user name and password. Your report is kept anonymous through encryption and other special security routines. You will never be asked for personal information at any time during the reporting process. Do not submit any information that can be traced back to you. Please do not use a computer that has been provided by your employer to submit your report.

Via the secured postbox, an examiner will give you feedback about the further processing of your information, or ask you questions if some details are still unclear - you remain anonymous throughout the dialogue.