Why using an external whistleblowing system?

The protection of whistleblowers is at the core of Enedis concerns. Using the platform BKMS^® System guarantees that the data is encrypted and stored confidentially on an external server with no connection to the Enedis' IT systems.

Who can submit a report?

Any internal employee or external employee (temporary staff, employees of a service provider, etc.) and/or occasional employee (fixed-term contract workers, apprentices, interns, etc.) working for Enedis. The whistleblowing system is also open to third parties as soon as their report concerns a category within the scope of Enedis' whistleblowing system.

Moreover, the other existing reporting channels (line manager, human resources, staff representatives, etc.) may submit a report in this system which has been made to them by an internal employee, an external / occasional employee, or a third party.

What can I report?

Any breach of Enedis' code of ethics, its principles of action or the company's anti-corruption code:

• a serious attack on human rights and fundamental freedoms;
• a serious attack on the health and safety of people;
• a serious attack on the environment resulting from the activities;
• a serious threat or harm to the general interest
• a fact that may constitute a crime or an offence, as a result of the violation of a law, regulation, international commitment or a unilateral act of an international organisation

The whistleblowing system makes it possible to classify any failure meeting the above characteristics in one of the following 9 categories:

• Violation of company values
• Discrimination, harassment, and difficulties linked to professional activity
• Conflicts of interest
• Corruption
• Fraud
• Unauthorised transmission of company data
• Disclosure of personal data
• Serious environmental damage
• Serious violation of human rights, fundamental freedoms and health and safety

How do I submit a report?

If you wish to submit a report, click on "Start here" at the top of the introduction page.

The report process consists of four steps:

• Read the security advice and give your consent;
• Select the category of your report;
• Formulate the report message and attach, if necessary, a file of up to 10 MB. After submitting your report, the system will generate a reference number for you that will confirm that you have submitted your report. Please keep this reference;
• Set up your secured postbox by using a user name/pseudonym and a password, chosen by you, which will allow you to communicate with the person in charge with your alert.

How can I track my report?

If you have already submitted a report and created a postbox, click on the "Login" button and answer the security query. You will have access to your report with your personal user name and password.

How do I ask for advice?

If you wish to ask for advice on using the whistleblowing system, click on the "Start here" button on the top of the introduction page and take the following steps:

• Read the security advice and give your consent;
• Select "Ask for advice/exercise your personal data rights";
• Formulate your enquiry and attach, if necessary, a file of up to 10 MB. After submitting your enquiry, the system will generate a reference number for you that will confirm that you have submitted your enquiry. Please keep this reference;
• Set up your secured postbox with a user name/pseudonym and a password of your choice which will serve to track your enquiry.

How do you exercise your personal data rights?

If you wish to exercise your rights of information, access, rectification, erasure and objection to the processing of your personal data, click on the "Start here" button on the top of the introduction page and take the following steps:

• Read the security advice and give your consent;
• Select "Ask for advice/exercise your personal data rights";
• Formulate your enquiry and attach, if necessary, a file of up to 10 MB. After submitting your enquiry, the system will generate a reference number for you that will confirm that you have submitted your enquiry. Please keep this reference;
• Set up your secured postbox with a user name/pseudonym and a password of your choice which will serve to track your enquiry.