BKMS System
Pfleiderer Deutschland GmbH
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Together, we can protect Pfleiderer against risks

One of the most important tasks facing Pfleiderer Group is to build the image of a socially and ethically acting organization in all operations. In order to achieve this aim, it is important to prevent all events that may expose the company to image or financial losses. Therefore, the Pfleiderer Management Board decided to introduce a web-based whistleblowing system.

This can be used not only by employees to report irregularities or violations of the applicable rules but, also by third parties (e.g. customers, suppliers, business partners, etc.).

We call reporting person a "whistleblower" because he signals us any wrongdoing at operational or company level. Whistleblowers acting for ethical and moral reasons play a decisive role in preserving company values.

However, false accusations, suspicions and unjustifiable slandering of others are not permitted. Please note, however, that information can lead to decisions that have far-reaching consequences for those affected. Therefore, information should only be provided if the whistleblower is convinced that they are correct.

If you would like to send your first report, please click here:
If you have already set up a postbox, you may login here:
  • Why should I submit a report?

    Compliance with statutory, social and company-internal rules is part of a positive and open company culture.

    Perhaps you are aware of damaging behaviour or risks which endanger the company. Your report will help to expose financial losses and image damage in a timely manner, and you will ensure the sustainable success of the company and the continued availability of jobs!

  • What sort of reports will help your organisation?

    Reports about violations of legal and organisation-internal regulations will be recorded and forwarded.

    You will receive detailed information on the possible categories of a report during the reporting process.

  • What is the process for submitting a report? How do I set up a postbox?

    To submit an anonymous or personalised report, start by clicking the “Submit report” button located on the top left side of our introduction page.

    The reporting process consists of 4 steps:

    1. First, you will be asked to read the information on the protection of your anonymity and to answer a security query.
    2. On the following page, you will be asked about the category of your report.
    3. On the report page, you can elaborate on your report in your own words and answer questions about the case by simply selecting responses. You can type up to 4,096 characters into the free text field, which corresponds to roughly one page. You may also submit a file of up to 2 MB to support your report. Please bear in mind that documents can contain information about the author. Following the submission of your report, you will receive a reference number to confirm that you have sent this report.
    4. Please subsequently set up your own secured postbox. You will receive feedback from us via this postbox, including answers to questions and information about the progress of your report.

    If you already have a secured postbox, you can access it directly via the “Login” button. First, you will have to answer a security query.

    As long as you do not enter any data from which conclusions about your person can be drawn, the technology of the BKMS® System will protect your anonymity.

    Please rest assured that we are interested only in the case you are reporting. Malpractices must be revealed and financial losses prevented.

  • How do I receive feedback and remain anonymous at the same time?

    The overriding principle of the BKMS® procedure in use is the protection of the whistleblower. The system’s anonymity protection function is certified by an independent body.

    When setting up your secured postbox, please select your own pseudonym/user name and password. Your report is kept anonymous through encryption and other special security routines. You will never be asked for personal information at any time during the reporting process. Do not submit any information that can be traced back to you. Please do not use a computer that has been provided by your employer to submit your report.

    Via the secured postbox, an examiner will provide you with feedback on what is happening with your information or pose questions if details still need to be clarified - you will also remain anonymous during the dialogue. We are interested in reports to avoid damages, not in you as a whistleblower.


„We are committed to the principle of legality and act in accordance with this principle in all our day-to-day operations!“

Dr. Nico Reiner
CFO and Chief Compliance Officer of Pfleiderer Group S.A.