During the use of the BKMS® System, a text file (called a “session cookie”) is saved on your computer containing only the number of your session. This is necessary for technical reasons in order to establish the connection to a security-certified server. The “session cookie” does no damage to your computer, it does not access your data and has no relation to the contents of your report. If you close all browser windows after submitting your report, the “session cookie” will expire and be automatically deleted.
iTrust: Standing up for integrity together
Our company stands for integrity and responsible conduct. Compliance with laws and regulations is an important part of our managerial responsibility. As a fair business partner, we treat each other responsibly and without prejudice, both within the company and with respect to all external stakeholders of MTU. This is clearly set out in our Code of Conduct for all employees, managers and board members. Observing all applicable laws and regulations is the responsibility of each individual. That is the only way we can remain true to our principles.
“Integrity and responsibility are the fundament of our company. We condemn all forms of white-collar crime and consider compliance with the law the responsibility of all our businesses. Each individual member of our company is responsible to act with integrity and to require others to do the same.”
That is why we have established a secure communication platform for submitting reports in addition to the existing reporting channels involving the managers, HR department, ombudsperson or works council. The whistleblowing system iTrust ("BKMS® System") is open to all MTU employees and other stakeholders to report potentially unlawful conduct or incorrect business practices. It can be used anonymously.
Of course, we prefer communicating about the reported issue openly and would appreciate if you disclosed your identity. We must, however, point out that we may, under certain circumstances, be legally obliged to disclose your identity to third parties (please consult our data protection information for further details). We therefore respect your decision if you do not wish to share your name for the time being. In this case, we ask you to set up a secured postbox which you can use to communicate with us anonymously. Your reports will be handled in strict confidence.
Those who report an actual or perceived malpractice in good faith need not fear any adverse consequences. However, deliberate false reports can lead to disciplinary measures.
iTrust complements the regular reporting channels used at MTU; it does not replace them. Before submitting an anonymous report via iTrust, please consider whether you could contact any of the other specified reporting channels directly and address your suspicion openly.
Help us reveal conduct that can damage the financial standing or reputation of our company or cast doubt on our reliability as a business partner!
Part of a positive and open company culture are adherence to legal, social, and corporal laws.
You might have knowledge of damaging behaviour or risks, which threaten the company. With your report, you can help to reveal financial or reputational damages early on, and secure the lasting success of the company and the continuity of its jobs.
iTrust is an additional channel for submitting reports about criminal or illegal behaviour related to the company or directly related to the employment relationship between the perpetrator and the company. Reports about violations of statutory provisions and MTU-internal regulations (e.g. the MTU code of conduct) will be recorded and forwarded.
You will receive detailed information on the possible categories of a report during the reporting process.
How will my report be processed? What is a postbox and how do I open one?
If you wish to submit a report by name or anonymously, click the "Submit report" button at the top of our introduction page.
The reporting process consists of 4 steps:
First of all, you will be asked to read an information text for the protection of your anonymity and to answer a security query.
On the following page, you will be asked about the category of your report.
On the report page, phrase your information in your own words and select answers to questions about the case. You may use up to 5,000 characters in the free-text field, which corresponds to a full DIN A4 page. You may also attach files up to 5 MB to support your report. Keep in mind that electronic documents may contain information about the author. After submitting your report you receive a reference number as proof that you submitted this report.
Finally, you will be asked to set up your own secured postbox. You will receive feedback from us via this postbox, including answers to questions and information about the progress of your report.
If you already have a secured postbox, you can access it directly via the "Login" button. You have to confirm the security query firstly here as well.
As long as you do not enter or attach any data that could reveal your identity, the BKMS® System protects your anonymity by means of a certified technical solution. However, we want to point out that it would be possible for MTU to draw conclusions about your identity, if you submit your report from a MTU computer.
We assure you that we are only interested in the incident you have reported. Offences need to be detected and damage needs to be avoided.
How do I receive feedback and remain anonymous at the same time?
The overriding principle of the system in use is the protection of the whistleblower. iTrust is an external system and thus not an MTU application and also not a part of the MTU webpage or the MTU intranet. The system’s anonymity protection function is certified by an independent body.
When setting up your secured postbox, please select your own user name and password. Your report is kept anonymous through encryption and other special security procedures. You will never be asked for personal information at any time during the reporting process. Do not submit any information that can be traced back to you. Please do not use a computer provided by your employer.
Via the secured postbox, an investigator will provide you with feedback on what is happening with your information or may pose questions if details need to be clarified - you will also remain anonymous during the dialogue. We are interested in reports to avoid damages, not in you as a whistleblower.