Privacy policy
We take data protection and confidentiality very seriously and adhere to the provisions of the EU General Data Protection Regulation (GDPR) as well as current national data protection regulations. Please read this information on data protection law carefully before submitting a report.
Purpose of the whistleblowing system and legal basis
The whistleblowing system (BKMS® System) serves to receive, process and manage reports concerning violations of the compliance rules of emz Hanauer in a secure and confidential way. The processing of personal data within the framework of BKMS® System is based on the legitimate interest of our company in discovering and preventing abuses and thereby averting damage or loss for the emz Hanauer GmbH & Co. KGaA Group, its stakeholders, employees and customers. The legal basis for the processing of personal data is Article 6(1)(f) of the GDPR.
Controller
The controller responsible for data protection in the whistleblowing system is
- emz Hanauer GmbH & Co. KGaA and
- its subsidiaries
as parties with mutually autonomous responsibility (hereafter also: “emz”). The whistleblowing system is operated by a specialised company, EQS Group AG, Bayreuther Str. 35, 10789 Berlin, Germany, on behalf of emz.
Personal data and information entered into the whistleblowing system is stored in a database operated by EQS Group AG in a high-security data centre. Only emz employees can see the data. EQS Group AG and other third parties do not have access to the data. This is ensured in the certified procedure through extensive technical and organisational measures.
All data is stored encrypted with multiple levels of password protection according to a system of permissions so that access is restricted to a very small selection of expressly authorised persons at emz.
emz has appointed a data protection officer. Enquiries regarding data protection at emz can be sent to datenschutzbeauftragter@emz-hanauer.com.
Type of personal data collected
Use of the whistleblowing system is voluntary. We collect the following personal data and information when you submit a report using the whistleblowing system:
- Your name, if you choose to reveal your identity
- Whether you are an employee of emz
- The names and other personal data of persons whom you list in your report, if applicable.
Confidential handling of reports
Incoming reports are received by a small selection of expressly authorised and specially trained employees of the compliance organisation of emz and are always handled confidentially. The employees of the emz compliance organisation evaluate the matter and perform any further investigation required by the specific case.
While processing a report or conducting a special investigation, it may be necessary to share reports with additional emz employees or employees of other group companies, e.g. if the reports refer to incidents in subsidiaries. These subsidiaries may be based in countries outside the European Union or the European Economic Area with different regulations concerning the protection of personal data. We always ensure that the applicable data protection regulations are complied with when sharing reports.
All persons who receive access to the data are obliged to maintain confidentiality.
Access by government agencies
Where necessary, emz may be legally obliged to provide information on compliance violations to government agencies (e.g. investigating authorities or courts). In the event of any such obligation, as well as in the event of confiscation, we will be unable to withhold the information you have submitted. In some instances, emz may not be obliged to share personal data with the aforementioned government agencies but has the legal right to do so voluntarily. If you do not agree to the voluntary disclosure of data, in particular your name, please specify this in your report. It may then not be possible to process your report completely.
Information about the accused
We are legally obliged to inform accused parties of any reports received against them as soon as the disclosure of this information no longer jeopardises the investigation. Your identity as a whistleblower will not be disclosed unless we are legally bound to do so.
Rights of the data subjects
Pursuant to European data protection legislation, you and the persons named in the report have a right of access, rectification, erasure and restriction of processing and a right to object to the processing of your personal data. If the right to object to the processing of the personal data is exercised, the necessity of the stored data for the examination of a report will be evaluated immediately. Data that is no longer needed will be deleted at once. To exercise your rights, please contact: datenschutzbeauftragter@emz-hanauer.com
You also have the right to lodge a complaint with the supervisory authority (Data Protection Authority of Bavaria, BayLDA, Promenade 27, 91522 Ansbach, Germany, Tel.: +49 (0) 981 / 53 1228, poststelle@lda.bayern.de, www.lda.bayern.de).
Retention period for personal data
Personal data is retained for as long as necessary to clarify the situation and perform a final assessment or for as long as a legitimate interest exists on the part of the company or retention is required by law. After the report processing is concluded, the data will be erased in accordance with statutory requirements.
Use of the whistleblowing system
Communication between your computer and the whistleblowing system takes place over an encrypted connection (SSL). Your IP address will not be stored during your use of the whistleblowing system. In order to maintain the connection between your computer and BKMS® System, a cookie is stored on your computer that only contains the session ID (session cookie). This cookie is only valid until the end of your session and expires when you close your browser.
It is possible to set up a secured postbox within the whistleblowing system with an individually chosen pseudonym/user name and password. This allows you to send reports to the emz employee responsible securely, either giving your name or staying anonymous. This system only stores data inside the whistleblowing system, which makes it particularly secure. It is not a form of regular email communication.
Note on sending attachments
When submitting a report or an addition, you can simultaneously send attachments to the responsible emz employee. If you wish to submit an anonymous report, please note the following security advice: Files may contain hidden personal data that could jeopardise your anonymity. Please remove all such information before sending a file. If you are unable to remove such data or are uncertain about how to do so, copy the text of your attachment into your report text or send the printed document anonymously to the address listed in the footer, citing the reference number received at the end of the reporting process.
Version: 01.01.2022