During the use of the BKMS® System, a text file (called a \"session cookie\") is saved on your computer containing only the number of your session. This is necessary for technical reasons in order to establish the connection to a security-certified server. The \"session cookie\" does no damage to your computer, it does not access your data and has no relation to the contents of your report. If you close all browser windows after submitting your report, the \"session cookie\" will expire and be automatically deleted.
We treat our clients, business partners and employees with respect and maintain constructive business relationships. Violations of our principles, such as breaches of Health and Safety, data misuse, harassment or violation of national or international laws, as well as violations of internal guidelines are not tolerated.
"By reporting damaging behavior through this provided whistle blowing system, you are contributing to the protection of our shared values."
The system ensures that each report about violations or breaches of standards and values is secure and anonymous. All data and information submitted, especially the identity of the whistleblower, will be treated in strict confidence and is protected by the system.
By the use of this system, we live up to our responsibilities and reinforce our trustworthiness to our customers, business partners and employees. We show our commitment at NGK SPARK PLUG by adhering to our principles, relevant regulations and legislation.
Compliance with statutory, social and company-internal rules is part of a positive and open company culture.
Perhaps you are aware of damaging behaviour or risks which endanger the company. Your report will help to expose financial losses and image damage in a timely manner, and you will ensure the sustainable success of the company and the continued availability of jobs.
What is the process for submitting a report and how do I set up a postbox?
To submit an anonymous or personalised report, start by clicking the “Submit Report“ button at the top of our introduction page.
There are 4 steps to the report process:
First, you will be asked to read some information on the protection of your anonymity and to respond to a security query.
On the following page, you will be asked about the category of your report.
On the report page, you can elaborate on your report in your own words and answer questions about the incident by simply selecting responses. You can type up to 5000 characters into the free text field, which corresponds to a full A4 page. You may also submit a file of up to 5 MB to support your report. Please do bear in mind that documents can contain information about the author. Following the sending of your report, you will receive a reference number as confirmation that you have forwarded this report.
Please subsequently set up your own secured postbox. You will receive feedback from us via this postbox, including answers to questions and information about the progress of your report.
If you already have a secured postbox, you can access it directly via the ”Login“ button. First, you will have to answer a security query.
As long as you do not enter any data from which conclusions about your person can be drawn, the technology of the BKMS® System will protect your anonymity.
Please rest assured that we are interested only in the incident you are reporting. Malpractices should be revealed and financial losses prevented.
How do I receive feedback and remain anonymous at the same time?
The overriding principle of the BKMS® procedure in use is the protection of the whistleblower. The system’s anonymity protection function is certified by an independent body.
When setting up your secured postbox, please select your own pseudonym/ user name and password. If you lose your login details, please submit a new report and set up a new postbox. If possible, please provide the reference number of your initial report. As this will be a new postbox, you cannot see the content of your previous report.
Your report is kept anonymous through encryption and other special security routines. You will never be asked for personal information at any time during the reporting process. Do not submit any information that can be traced back to you. Use of a PC or smartphone, that has been provided by your employer, to submit your report, may compromise your anonymity. If you are worried about this, we suggest that you use another device belonging to you or a friend.
Via the secured postbox, an examiner will provide you with feedback on what is happening with your information or ask questions if details still need to be clarified - you will continue to remain anonymous during the dialogue. We are interested in reports to avoid damages, not in you as a whistleblower.