During the use of BKMS® Incident Reporting, a text file (called a \"session cookie\") is saved on your computer containing only the number of your session. This is necessary for technical reasons in order to establish the connection to a security-certified server. The \"session cookie\" does no damage to your computer, it does not access your data and has no relation to the contents of your report. If you close all browser windows after submitting your report, the \"session cookie\" will expire and be automatically deleted.
Help to maintain our integrity by reporting any incidents!
Compliance with legal requirements and internal regulations, as well as fundamental ethical values, are of vital importance for our work at the Viridium Group. A responsible and trusting manner of working together is a key part of and fundamental prerequisite for the success of our company group.
“As a leading expert in the efficient management of life insurance in Germany, compliance with laws, guidelines and ethical principles is a key foundation of our sustainable and long-term success. Therefore, we would like to ask you to support us with this and inform us about any legal violations you have observed via the BKMS® Incident Reporting.”
Dr Heinz-Peter Roß and Michael Sattler
In order for us to be able to continue our success story, it is of vital importance that we prevent risks and damage within the Viridium Group and thus retain the trust of our employees, as well as customers, business partners, owners and supervisory authorities, in the long term. In order to live up to this responsibility, it is important that we receive reports of any economic crimes and/or malpractice relevant to compliance at an early stage. Therefore, we would like to ask you as an employee, customer, business partner or supplier to report any information or suspicions you have relating to relevant matters via our whistleblowing portal. As such, you have the opportunity to report relevant breaches around the clock whilst maintaining confidentiality and protecting your identity.
Let’s work together to ensure that customers and business partners keep believing in the Viridium Group as a reliable partner that is true to its principles in the future too.
Compliance with statutory, social and company-internal rules is part of a positive and open company culture.
Perhaps you are aware of damaging behaviour or risks, which endanger the company. Your report will help to expose financial losses and image damage in a timely manner and you will be ensuring the sustainable success of the company!
If you wish to send a report with your name or anonymously, click on the “Submit report” button on our introduction page.
The reporting process consists of 4 steps:
First, you will be asked to read the information on the protection of your anonymity and to answer a security query.
On the following page, you will be asked about the category of your report.
On the report page, you can elaborate on your report in your own words and answer questions about the incident by simply selecting responses. You can enter up to 5000 characters into the free text field, which corresponds to a full page. You may also submit a file of up to 5 MB to support your report. Please bear in mind that documents can contain information about the author.
Following the submission of your report, you will receive a reference number to confirm that you have sent this report and to enable you to select the access details for your secured postbox. You will receive feedback via the postbox and you can communicate with the examiner of your report, also anonymously if you so wish.
If you have already submitted a report, you can access your postbox via the “Login” button.
As long as you do not enter any data from which conclusions about your person can be drawn, the BKMS® Incident Reporting will protect your anonymity.
Please rest assured that we are interested only in the case you are reporting. Malpractice must be revealed and damage prevented.
How do I receive feedback and remain anonymous at the same time?
Via the secured postbox, an examiner will provide you with feedback on what is happening with your information or ask questions if details still need to be clarified - you will continue to remain anonymous during the dialogue.
The overriding principle of the BKMS® procedure employed here is the protection of the whistleblower. The system’s anonymity protection function is certified by an independent body. Your report is kept anonymous through encryption and other specialised security measures. If you submit your report anonymously, you do not have to provide any personal information. Do not submit any information that can be traced back to you. Please do not use a device, such as PC or smartphone, provided by your employer to submit the report.
Activate your secured postbox at the end of the report submission process. If you lose your access details, you will no longer be able to access your postbox. In this case, please submit a new report and make reference to your previous report.
Information about the organisation
Viridium Holding AG Compliance Dornhofstraße 36 63263 Neu-Isenburg
Telephone: +49 6102 5995 0
Court of registry and registration no.
District Court Offenbach, HRB 49468
Members of the Board of Directors
Dr Heinz-Peter Roß (Chairman), Dr Tilo Dresig, Markus Eschbach, Michael Sattler, Dr Martin Setzer
Chairman of the Supervisory Board
Data Privacy Notice
We take data protection and confidentiality very seriously and adhere to the provisions of the European General Data Protection Regulation (GDPR) as well as current national data protection regulations. Please read this data protection information carefully before submitting a report.
Purpose and legal foundation of the whistleblowing system
The whistleblowing system (BKMS® Incident Reporting) serves the purpose of securely and confidentially receiving, processing and managing reports concerning violations of the compliance rules in all companies belonging to the Viridium Group. The processing of personal data within the framework of the BKMS® Incident Reporting is based on the legitimate interest of our company group in discovering and preventing abuses and thereby averting damage to the Viridium Group, its employees and customers. The legal basis for our processing of personal data is Article 6(1)(f) of the GDPR (General Data Protection Regulation).
The parties responsible for data protection in the whistleblowing system are
Viridium Holding AG, Dornhofstraße 36, 63263 Neu-Isenburg and
its group companies
as parties with mutually autonomous responsibility (hereafter also: “Viridium Group”). The whistleblowing system is operated by a specialised company, Business Keeper GmbH, Bayreuther Str. 35, 10789 Berlin in Germany, on behalf of the Viridium Group.
Personal data and information entered into the whistleblowing system are stored in a database operated by Business Keeper GmbH in a high security data centre. Only the Viridium Group has access to the data. Business Keeper GmbH and other third parties do not have access to the data. This is ensured in the certified procedure through extensive technical and organisational measures.
All data is stored in an encrypted manner with multiple levels of password protection according to a system of permissions so that access is restricted to a very small selection of expressly authorised persons at the Viridium Group.
The Viridium Group has appointed a data protection officer. Enquiries regarding data protection at the Viridium Group can be sent to email@example.com.
Type of collected personal data
Use of the whistleblowing system takes place on a voluntary basis. If you submit a report via the whistleblowing system, we collect the following personal data and information:
Your name, if you choose to (voluntarily) reveal your identity,
whether you are employed at the Viridium Group and
the names and other personal data of persons whom you list in your report, if applicable.
Confidential handling of reports
Incoming reports are received by a small selection of expressly authorised and specially trained employees of the compliance organisation of the Viridium Group and are always handled confidentially. The employees of the compliance organisation of Viridium Group evaluate the matter and perform any further investigation required by the specific case.
While processing a report or conducting a special investigation, it may be necessary to share reports with additional employees of the Viridium Group or employees of other group companies, e.g. if the reports refer to incidents in individual group companies. We will always ensure that the applicable data protection regulations are complied with when sharing reports.
All persons who receive access to the data are obligated to maintain confidentiality.
Information about the accused
We are legally obligated to inform accused parties of any reports received against them as soon as the disclosure of this information no longer jeopardises the investigation. Your identity as a whistleblower will not be disclosed unless we are legally bound to do so.
Rights of the data subjects
Pursuant to European data protection legislation, you and the persons named in the report have a right of access, rectification, erasure and restriction of processing and a right to object the processing of your personal data. If the right to object to the processing of the personal data is invoked, the necessity of the stored data for the examination of a report will be evaluated immediately. Data that are no longer needed will be deleted at once. You also have the right to lodge a complaint with the supervisory authority.
Retention period of personal data
Personal data are retained for as long as necessary to clarify the situation and perform a final assessment or for as long as a legitimate interest exists on the part of the company or retention is required by law. After the report processing is concluded, the data will be deleted in accordance with statutory requirements.
Use of the whistleblowing system
Communication between your computer and the whistleblowing system takes place over an encrypted connection (SSL). Your IP address will not be stored during your use of the whistleblowing system. In order to maintain the connection between your computer and the BKMS® Incident Reporting, a cookie is stored on your computer that merely contains the session ID (a so-called session cookie). This cookie is only valid until the end of your session and expires when you close your browser.
It is possible to set up a secured postbox within the whistleblowing system with an individually chosen pseudonym / user name and password. This allows you to send reports to the responsible employee at the Viridium Group either by name or anonymously in a secure manner. This system only stores data inside the whistleblowing system, which makes it particularly secure. It is not a form of regular email communication.
Note on sending attachments
When submitting a report or sending an addition, you can send attachments to the responsible Viridium Group employee. If you wish to submit an anonymous report, please take note of the following security advice: Files can contain hidden personal data that could put your anonymity at risk. Remove such data before sending. If you are unable to remove this data or are uncertain about how to do so, copy the text of your attachment into your report text or send the printed document anonymously to the address listed in the footer, citing the reference number received at the end of the reporting process.