The secure way to seek advice and report significant violations
The whistleblower system gives you the opportunity to report a potential violation of laws or guidelines on selected topics that affect the secunet Group. This includes the possibility of submitting a complaint in the event of human rights or environmental breaches of duty.
For this purpose, you have the opportunity to contact the Compliance Office on the following pages of the BKMS whistleblower system, to exchange documents and to make contact via a dedicated mailbox. The system operates confidentially and securely.
Whistleblowers can decide on the following pages whether they want to report anonymously or by stating their name. In the case of an anonymous report, a protected mailbox can be set up for communication with the Compliance Office. This is helpful for the clarification of the reported facts, as it provides the opportunity to contact you in case of important queries about the case.
In general, violations and/or grievances can be reported via the whistleblower system if...
- the violation was committed by an employee of secunet (includes violations of legal and internal regulations e.g. employment contract, code of conduct, guidelines etc.),
- the violation was committed by third parties (customers, indirect and direct suppliers or business partners of secunet) (includes all violations of our Supplier Code of Conduct for Suppliers and Business Partners including a violation of human rights and environmental due diligence obligations and the resulting risks).
For the persons named in the notice, the allegations or suspicions may have significant consequences. We therefore ask you to use our whistleblowing system only for serious, well-considered tips and complaints. For those affected, the presumption of innocence applies until the violation is proven. We check every report and follow it up consistently. Investigations are conducted with the utmost confidentiality. The information is processed in a fair, fast and protected process.
In addition, we guarantee the greatest possible protection for whistleblowers, those affected as well as for the employees involved in the clarification of the whistleblowing. We pledge not to take any action to identify anonymous whistleblowers who do not abuse our whistleblowing system. Discrimination against whistleblowers and all persons who help to promote correct behaviour in the secunet Group will not be tolerated.
The secunet Group prohibits and does not tolerate any form of reprisal (e.g. adverse action, disciplinary measures, threats, intimidation, etc.) for reporting a violation in good faith or otherwise cooperating in the investigation of a violation.
Reporting knowingly false information is itself a violation. Actions taken as a result of such reporting are not retaliatory.