During the use of BKMS® Incident Reporting, a text file (called a \"session cookie\") is saved on your computer containing only the number of your session. This is necessary for technical reasons in order to establish the connection to a security-certified server. The \"session cookie\" does no damage to your computer, it does not access your data and has no relation to the contents of your report. If you close all browser windows after submitting your report, the \"session cookie\" will expire and be automatically deleted.
Responsible conduct is a matter for all of us – do your part!
Wittur as a well-established and reliable business partner operating around the globe, is not only offering guaranteed quality and top performance. The company also complies with laws, rules and applicable regulations, demonstrating its integrity with ethical and consistent decisions.
Wittur puts great importance on an open company culture. For this reason, we encourage every employee as well as business partners, customers and other third parties to report concrete indications of possible rule violations or suspected white-collar crime within the Wittur Group. In this way, you support Wittur to maintain its integrity and to prevent possible damage.
"Our whistleblowing system supports to uncover serious violation of rules ensuring best possible protection and confidentiality of the whistleblower and affected person."
You can submit a report - secure and strictly confidential - at any time via our whistleblowing portal. You decide whether you wish to disclose your name or submit a report anonymously. Every report is inspected by our external ombudsman and forwarded to the responsible Compliance department of the Wittur Group for confidential processing.
We ask you to use the whistleblowing portal responsibly. Accusing another person can have serious consequences for that person. Please only submit information you believe to be correct to the best of your knowledge. Setting up a secured postbox allows you to communicate with the examiner of your report.
Thank you very much for your support!
For easier readability, male language forms are used on this page in the generic sense. All genders are meant. This simplification of the language is not intended as a value judgement.
Compliance with statutory, social and internal company rules is part of a positive and open company culture.
Potentially you are aware of harmful behaviour or danger which might put the company at risk. Your report will support to reveal potential financial loss or reputational damage in time and will ensure sustainable success of the company and the continuity of its jobs.
What is the process for submitting a report? What is a postbox and how do I set up one?
To submit an anonymous or personalised report, start by clicking the “Submit report“ button at the top of our introduction page.
There are 4 steps to the report process:
First, you will be asked to read some information on the protection of your anonymity and to respond to a security query.
On the following page, you will be asked about the category of your report.
On the report page, you can elaborate on your report in your own words and answer questions about the incident by simply selecting responses. You can type up to 5000 characters into the free text field, which corresponds to a full A4 page. You may also submit a file of up to 5 MB to support your report. Please do bear in mind that documents can contain information about the author. After submitting your report you will receive a reference number as confirmation that you have forwarded this report.
Please subsequently set up your own secured postbox. You will receive feedback from us via this postbox, including answers to questions and information about the progress of your report.
If you already have a secured postbox, you can access it directly via the ”Login“ button. First, you will have to answer a security query.
As long as you do not enter any data from which conclusions about your person can be drawn, the technology of the BKMS® Incident Reporting will protect your anonymity.
Please rest assured that we are interested only in the incident you are reporting. Malpractices should be revealed and financial losses prevented.
How do I receive feedback and remain anonymous at the same time?
The ruling principle of the BKMS® procedure is the protection of the whistleblower. The system's anonymity protection function is certified by an independent body.
When setting up your secured postbox, please select your own pseudonym/ user name and password. These login credentials are not visible for anyone but yourself. If you lose your login details, please submit a new report and set up a new postbox. If possible, please provide the reference number of your initial report. As this will be a new postbox, you cannot see the content of your previous report.
Your report is kept anonymous through encryption and other special security routines. You will never be asked for personal information at any time during the reporting process. Do not submit any information that can be traced back to you. Please do not use any technical device, for example a PC or smartphone, that has been provided by your employer, to submit your report.
Via the secured postbox, an examiner will provide you with feedback on what is happening with your information or ask questions if details still need to be clarified - you will continue to remain anonymous during the dialogue. We are interested in reports to avoid damages, not in you as a whistleblower.
We take data protection and confidentiality very seriously and adhere to the provisions of the EU General Data Protection Regulation (EU-GDPR) as well as current national data protection regulations. Please read this data protection information carefully before submitting a report.
Purpose of the whistleblowing system and legal basis
The whistleblowing system (BKMS® Incident Reporting) serves to securely and confidentially receive, process and manage reports with regard to violations of the compliance rules of the Wittur group. The processing of personal data in the BKMS® Incident Reporting is based on the legitimate interests of the Wittur group to detect and prevent misconduct and thus avoid damage to Wittur group, its employees and customers. Article 6 (1) (f) EU-GDPR serves as legal basis for this data processing.
The party responsible for data protection in the whistleblowing system is
Wittur Holding GmbH and
as parties with mutually autonomous responsibility (hereafter also: “Wittur”). The reporting system is operated by a specialised company, Business Keeper AG, Bayreuther Str. 35, 10789 Berlin in Germany, on behalf of Wittur.
Personal data and information entered into the reporting system are stored in a database operated by Business Keeper AG in a high-security data centre. Only Wittur has access to the data. Business Keeper AG and other third parties do not have access to the data. This is ensured in the certified procedure through extensive technical and organisational measures.
All data are stored encrypted with multiple levels of password protection so that access is restricted to a very small selection of expressly authorised persons at Wittur.
Wittur has appointed a data protection officer. Questions on data protection can be sent to Wittur (e-mail-address: firstname.lastname@example.org).
Type of the collected personal data
Use of the reporting system takes place on a voluntary basis. If you submit a report via the whistleblowing system, we collect the following personal data and information:
your name, if you choose to reveal your identity,
whether you are employed at Wittur, and
the names of persons and other personal data of persons that you name in your report.
Confidential handling of reports
Incoming reports are received by a small selection of expressly authorised and specially trained employees of the Compliance department of Wittur and are always handled confidentially. The employees of the Compliance department of Wittur will evaluate the matter and perform any further investigation required by the specific case.
During the processing of a report or the conduction of a special investigation, it may become necessary to share reports with additional employees of Wittur or employees of other group companies, e.g. if the reports refer to incidents in subsidiaries. The latter may be based in countries outside the European Union or the European Economic Area with different regulations concerning the protection of personal data. Wittur always ensures that the applicable data protection regulations are complied with when sharing reports.
All persons who receive access to the data are obligated to maintain confidentiality.
Information of the accused person
As a basic principle we are bound by law to inform the accused persons that we have received a report concerning them, unless this threatens further investigations into the report. In doing so, your identity as whistleblower is not revealed as far as is legally possible.
Rights of the data subjects
According to European data protection law, you and the persons named in the report have the right to inquiry, rectification, erasure, restriction of processing and the right to object to processing of personal data concerning them. If the right of objection is claimed, Wittur will immediately examine to what extent the stored data is still necessary for the processing of a report. Data that is no longer required is deleted immediately. In addition, you have the right to lodge a complaint with a supervisory authority.
Retention period of personal data
Personal data is retained for as long as necessary to clarify the situation and perform an evaluation of the report or a legitimate interest of Wittur exists or it is required by law. After the report processing is concluded, this data is deleted in accordance with the statutory requirements.
Use of the reporting portal
Communication between your computer and the reporting system takes place over an encrypted connection (SSL). Your IP address will not be stored during your use of the reporting system. In order to maintain the connection between your computer and the BKMS® Incident Reporting, a cookie is stored on your computer that merely contains the session ID (a so-called null cookie). This cookie is only valid until the end of your session and expires when you close your browser.
It is possible to set up a postbox within the reporting system that is secured with an individually chosen pseudonym / user name and password. This allows you to send reports to the responsible employee at Wittur either by name or in an anonymous, safe way. This system only stores data inside the reporting system, which makes it particularly secure. It is not a form of regular e-mail communication.
Note on sending attachments
When submitting a report or an addition, you can simultaneously send attachments to the responsible employee of Wittur. If you wish to submit an anonymous report, please take note of the following security advice: Files can contain hidden personal data that could compromise your anonymity. Remove this data before sending. If you are unable to remove this data or are unsure how to do so, copy the text of your attachment into your report text or send the printed document anonymously to the address listed in the footer, citing the reference number received at the end of the reporting process.