We take data protection and confidentiality very seriously and adhere to the provisions of the Data Protection Act of the Evangelical Church in Germany and the current valid national data protection regulations. Please read this information on data protection law carefully before submitting a report.
Purpose and legal basis of the whistleblowing system
The whistleblowing system (BKMS® Incident Reporting) serves for securely and confidentially receiving, processing and managing reports concerning violations of regulations subject to penalties and fines and other legal provisions. The processing of personal data within the framework of BKMS® Incident Reporting is based on the legitimate interest of our company in discovering and preventing abuses and thereby averting damage to Johanniter-Unfall-Hilfe e.V. (JUH), its employees, customers and people we work with. The legal basis for this processing of personal data is Section 6 No. 4 in connection with No. 8 DSG-EKD (legitimate interest).
The data controller for the whistleblowing system for the purposes of data protection is
Johanniter-Unfall-Hilfe e.V., Stabsbereich Recht, Lützowstr. 94, 10785 Berlin, Germany,
hereafter also: “JUH”. The whistleblowing system is operated by a specialised company, Business Keeper GmbH, Bayreuther Str. 35, 10789 Berlin, Germany, on behalf of JUH.
Personal data and information entered into the whistleblowing system is stored in a database operated by Business Keeper GmbH in a high-security data centre. Only JUH has access to the data. Business Keeper GmbH and other third parties do not have access to the data. This is ensured in the certified procedure through extensive technical and organisational measures.
All data is stored encrypted with multiple levels of password protection and is subject to a system of permissions so that access is restricted to a very small selection of expressly authorised persons at JUH.
JUH has appointed a data protection officer. Enquiries regarding data protection can be sent to firstname.lastname@example.org or the following address:
- Johanniter-Unfall-Hilfe e.V.,
Data protection officer
10785 Berlin, Germany,
Type of personal data collected
Use of the whistleblowing system is voluntary. We collect the following personal data and information when you submit a report using the whistleblowing system:
- your name, if you choose to reveal your identity,
- whether you are employed at JUH, and
- the names and other personal data of persons whom you list in your report, if applicable.
Confidential handling of reports
Incoming reports are received by a small selection of expressly authorised and specially trained employees in the compliance organisation at JUH (Legal Department, Central Divisions Operational Control, Human Resources and Integrity Team of International Assistance) and are always handled confidentially. The employees of the compliance organisation at JUH evaluate the matter and perform any further investigation required by the specific case.
While processing a report or conducting a special investigation, it may be necessary to share reports with additional employees of JUH or employees of other group companies, e.g. if the reports refer to incidents in subsidiaries. These recipients may be based in countries outside the European Union or the European Economic Area with different regulations concerning the protection of personal data. We always ensure that the applicable data protection regulations are complied with when sharing reports.
All persons who receive access to the data are obligated to maintain confidentiality.
Information about the accused
We are legally obliged to inform accused parties of any reports received against them as soon as the disclosure of this information no longer jeopardises the investigation. Your identity as a whistleblower will not be disclosed unless we are legally bound to do so.
Rights of the data subjects
Pursuant to church data protection legislation, you and the persons named in the report have a right of access, rectification, erasure and restriction of processing and a right to object to the processing of your personal data. If the right to object to the processing of the personal data is exercised, the necessity of the stored data for the examination of a report will be evaluated immediately. Data that is no longer needed will be deleted at once. Furthermore, you have a right of appeal to the supervisory authority:
- Data Protection Officer
of the Evangelical Church in Germany
10115 Berlin, Germany
Phone +49 (0)30-2005157-0
Fax. +49 (0)30-200515720
Retention period for personal data
Personal data is retained for as long as necessary to clarify the situation and perform a final assessment or for as long as a legitimate interest exists on the part of the company or retention is required by law. After the report processing is concluded, the data will be erased in accordance with statutory requirements.
Use of the whistleblowing system
Communication between your computer and the whistleblowing system takes place over an encrypted connection (SSL). Your IP address will not be stored during your use of the whistleblowing system. In order to maintain the connection between your computer and BKMS® Incident Reporting, a cookie is stored on your computer that merely contains the session ID (a session cookie). This cookie is only valid until the end of your session and expires when you close your browser.
It is possible to set up a secured postbox within the whistleblowing system with an individually chosen pseudonym/user name and password. This allows you to send reports to the respectively responsible employee of JUH either by name or in an anonymous, secure way. This system only stores data inside the whistleblowing system, which makes it particularly secure. It is not a form of regular email communication.
Note on sending attachments
When submitting a report or an addition, you can simultaneously send attachments to the responsible JUH employee. If you wish to submit an anonymous report, please note the following security advice: Files may contain hidden personal data that could jeopardise your anonymity. Please remove all such information before sending a file. If you are unable to remove such data or are uncertain about how to do so, copy the text of your attachment into your report text or send the printed document anonymously to the address listed in the footer, citing the reference number received at the end of the reporting process.
Version: 31 July 2022